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Enterprise integration · AI first delivery

Connect the systems you run.
Then make them act in real time.

We integrate the platforms, data and channels an enterprise already runs, then build real-time search, reporting, customer interaction, promotions and pricing on top. We deliver AI first, and the engineers who build it run it 24x7.

Engineering team in Ahmedabad, India, working across Asian, Australian and European business hours. We do not have an office in Australia or New Zealand.

What we build on top of your systems.

Each of these is work we have delivered. The tools listed are named in the linked write-up.

Search that finds the right record

Customers and staff cannot find what they need across products, accounts and history held in different systems.

One search index fed by change events from every source, so results are current and scoped to who is asking.

  • Elasticsearch
  • Kafka
Global search on a multi-tenant platform

Real-time reports from many systems

Reports are assembled overnight from several systems, so every decision runs on yesterday.

Events streamed from each system into a real-time analytics store, combined into one live view of money, exposure and activity.

  • Apache Pinot
  • Kafka
  • Cassandra
Real-time operational analytics

Real-time customer interaction

Something changes for a customer and nobody acts until the customer complains.

Triggers that fire on live events and drive the next step: a message, a ticket with the customer attached, or a change in what the customer sees.

  • Kafka
  • Webhooks
  • Event Trigger Service
The Event Trigger Service

Customer feedback and sentiment

Feedback arrives through forms, calls, complaints and social channels, and nobody can see the trend until it is a headline.

Text from every channel classified for sentiment and topic, mapped to where it came from, with alerts on sudden shifts.

  • Python
  • scikit-learn
  • NLP models
Sentiment from four channels (92% classification accuracy)

Real-time promotions

Promotions run on timers and batch jobs, so offers land late, overlap or quietly build liability.

Offers issued and withdrawn on live events, with eligibility, limits and liability checked at the moment of the offer.

  • Event-driven rules
Event-driven promotions

Profitability you can see across systems

Revenue, cost and risk sit in different systems, so the true margin of a product or customer is a spreadsheet exercise.

Systems consolidated onto one platform with one console, so cost and live position are read in one place instead of reconciled.

  • Kubernetes
  • Helm
One platform instead of one per tenant

Optimisation that improves revenue

Prices and offers are set by habit while input costs and demand move every week.

Forecasting and mathematical optimisation that recommend the price or offer with the best margin, with the reasoning shown.

  • Pyomo
  • SciPy
  • XGBoost
  • statsmodels
100+ SKUs priced, 5 to 12% margin improvement in volatile seasons

Infrastructure for large deployments

Every new brand, region or customer means another stack to build, patch and watch.

Containerised platforms on Kubernetes, new tenants onboarded from a template in minutes, and monitoring the on-call engineers actually use.

  • Kubernetes
  • Helm
  • Google Cloud
  • Prometheus
  • Grafana
A multi-tenant platform we built and run

AI first, with people on the decisions.

Our engineers use AI at every stage of delivery: reading and mapping an existing system, writing and reviewing code, generating tests, checking releases and watching production. That is how a senior team takes on a large amount of integration work and gets it into production quickly.

What it does not mean: unreviewed code in your systems, or a model making decisions nobody can explain. An engineer owns every change that ships, and every automated action leaves a record.

Why AI output needs an approval path

Platforms built AI ready.

Everything we integrate publishes events, keeps versioned data and exposes clean APIs. That is what lets you add forecasting, classification, optimisation or AI agents later without rebuilding the integration underneath.

Models we put into production are trained on point in time data, promoted only when they beat the current one, and monitored for drift.

How we keep production models right

What we connect.

ERP and finance

Ledgers, billing and finance systems, connected through their published APIs and file interfaces.

CRM and customer data

Customer records, consent and history, matched into one view of each customer.

Payments and wallets

Payment gateways and wallets, with idempotent requests and reconciliation.

Identity and compliance

Identity verification (KYC), single sign on and audit trails.

Market and partner data

Exchange APIs, data vendors and partner feeds, normalised into one model.

Legacy systems

Databases, file drops and batch jobs that everything depends on and nobody wants to touch.

We work from each system's published interfaces and your constraints, and we design every integration for timeouts, duplicates and replays, not just the good day. We do not claim a partnership or certification with any software vendor.

Typical stack: Core Java and Spring Boot, Node.js, Python, Kafka, Kubernetes, MySQL, MongoDB, Cassandra and Elasticsearch, with Prometheus and Grafana for monitoring.

How an engagement starts.

  1. 01

    Integration and AI review

    We map your systems, where data and decisions get stuck, and which capability above pays back first. You get a written plan with the first piece to build.

  2. 02

    First capability in production

    One workflow end to end, on your data, with monitoring from day one. The systems you run today keep running alongside it.

  3. 03

    Operate and extend

    The same team runs it 24x7 and adds the next capability. Modernisation happens one piece at a time, without a rip and replace.

Describe the systems and what you want them to do.

Which systems you run, what has to happen in real time, and where decisions or data get stuck today. A list is plenty; a specification is optional.

Your enquiry goes directly to Kartik Modi, our Managing Director, and an engineer replies by email.

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